Practice operations · Built, rolling out
A modern phone system for your team
Staff answer and place practice calls from the browser or the mobile app, with ring groups and call queues.
Staffing this weekSample data
MonTueWedThuFri
Dr. LeeMainMainNorth—Main
Dr. PatelNorthNorthMainNorthPTO
Dr. RuizWest—WestWestNorth
Calls answered1,284
Avg. hold0:42
wRVUs, month3,910
Softphone & queues
What it does
- SeatsPersonal or shared practice lines, each with its own voicemail.
- Ring groups and queuesRing everyone, in order or round-robin, with hold music and overflow when the wait runs long.
- Calls from the practice numberStaff call patients back and the patient sees the practice's number.
- Handoffs from the agentWarm transfers from the AI arrive with the context of the call.
More in Practice operations
- TeachEdit what the agent knows and says in plain English.
- Phone system analyticsWhat happens to every call on your existing phone system.
- Provider wRVU scorecardsProvider productivity in work RVUs, straight from claims.
- Refill requestsRefill requests and status checks handled by phone.
- Staff schedulingWhich provider works at which office, every day.
- Lab routingLab and pathology results sent to the right person.
Run your whole practice on one engine.
Calls, referrals, insurance and payments, connected to the systems you already use.
Or hear the agent now at (415) 830-4281