Patient access · Live in production
Every call answered, day and night
A natural-sounding AI receptionist answers in your practice's name, recognizes returning patients and resolves the call: book, reschedule, transfer or escalate.
Patient inboxSample data
- CallNew patient, Maria G.Booked Tue 9:30
- TextReschedule, James P.Moved to Fri
- WebOnline booking, Lena K.Booked Mon 2:00
- FormIntake packet, Omar S.2 of 3 signed
Answered100%
After hours31
Languages6
Answer
What it does
- 24/7 coverageAnswers after hours, on weekends and holidays, and takes overflow when your team is busy.
- Knows your patientsRecognizes returning patients by caller ID and pulls up their chart from your PMS.
- 50 languagesDetects the caller's language from the first sentence and switches when they do.
- Your voice and toneSet the agent's name, voice, greeting and pace for each practice or location.
- Natural conversationPauses when the caller interrupts and tells them what it is doing during a lookup.
- Every call on recordEach call comes with a recording, a transcript, a summary and an outcome.
In production
Calls answered in production
- 23,500+calls handled
- 3,300+after hours or on weekends
- 740+hours of talk time off staff
VoxHealth production data, May to September 2026.
More in Patient access
- BookBooks, moves and cancels visits directly in your PMS.
- RouteWarm transfers and after-hours on-call routing.
- ConnectTwo-way texting and web chat in one staff inbox.
- Live TranslateReal-time interpretation between staff and callers.
- Patient portalPatients manage visits, bills and forms in one place.
- Self-schedulingOnline booking on your website, straight into the PMS.
- Digital intakeNew patient paperwork done before the visit.
Run your whole practice on one engine.
Calls, referrals, insurance and payments, connected to the systems you already use.
Or hear the agent now at (415) 830-4281