Patient access · Live in production
The right call reaches the right person
The agent hands calls to your team with context and follows your after-hours escalation rules.
Patient inboxSample data
- CallNew patient, Maria G.Booked Tue 9:30
- TextReschedule, James P.Moved to Fri
- WebOnline booking, Lena K.Booked Mon 2:00
- FormIntake packet, Omar S.2 of 3 signed
Answered100%
After hours31
Languages6
Route
What it does
- Warm transfersThe agent briefs the staff member on the call before connecting the patient.
- Routing by reasonSends billing, clinical and scheduling calls to the people who handle them.
- On-call rotationReaches the right on-call provider by day and call type, with a backup if the first doesn't answer.
- Urgent call detectionRecognizes urgent situations and escalates them right away.
More in Patient access
- AnswerAn AI receptionist that answers every call, around the clock.
- BookBooks, moves and cancels visits directly in your PMS.
- ConnectTwo-way texting and web chat in one staff inbox.
- Live TranslateReal-time interpretation between staff and callers.
- Patient portalPatients manage visits, bills and forms in one place.
- Self-schedulingOnline booking on your website, straight into the PMS.
- Digital intakeNew patient paperwork done before the visit.
Run your whole practice on one engine.
Calls, referrals, insurance and payments, connected to the systems you already use.
Or hear the agent now at (415) 830-4281