VoxHealth

Calculate your practice's savings with VoxHealth

Staff time back, calls that turn into visits, and fewer empty chairs. Change the numbers to match your practice.

Your practice

Typical numbers loaded. Edit them to match your practice.
12%
Today, your staff already call patients for

Modules and monthly volume

Added profit per year$24,610
Staff time freed per year$14,517
Total value ÷ cost5.0×
Staff hours back / mo38
Missed calls turned into visits6 extra visits a month, at 40% margin$600
No-shows prevented6 kept appointments a month, at 40% margin$630
Recall and referral visits booked16 visits booked from 150 patients contacted, at 40% margin$1,644
VoxHealth cost1,031 AI voice minutes a month; excludes onboarding−$823
Added profit per month$2,051
Plus staff time freed (not counted above)38 hours at $32.17/hr, 0.2 full-time staff$1,210
Includes insurance verifications250 verifications a month, 20 staff hours$644

Before and after

TodayWith VoxHealth
Calls your staff handle352140
After-hours callsVoicemailAnswered; booked where your PMS allows
Staff hours on insurance verifications3717
No-show rate12%10.2%
Recall and referral visits booked016
Cost per hour of work done$32/hr$21.89/hr

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How we calculate, and the research behind it
  • Profit, not revenue. Extra visits are valued at revenue per visit × a profit margin (40% by default), because each visit also carries clinical and supply costs.
  • Staff time. Each call your staff answer today that the AI handles saves about 3 staff minutes. That is our estimate of about 5 minutes by hand with notes and PMS entry, times the roughly two thirds of calls the AI resolves without staff [2]. Each insurance verification done by hand today saves 12 minutes in medical and 8 in dental [3]; verifications already done electronically save nothing. Reminder and recall calls count only if your staff make them today. Minutes are valued at a loaded front-desk wage [4][5]. Staff time is shown apart from profit because it becomes cash only if you cut hours or give staff other work.
  • Missed calls. Calls unanswered today × the share trying to book × the share who never call back or leave a voicemail × profit per visit. The 12% unanswered default is an estimate: the largest published benchmark is 12% mean abandonment across 285 VA call centers [6], and a simulated-patient audit found only 41.5% of calls reached scheduling [7]. Private practice rates vary.
  • No-shows. In a randomized trial of 9,835 patients, no-shows were 23.1% with no reminder, 17.3% with automated reminders and 13.6% with staff reminder calls [8]. If you send no reminders today we apply a 15% relative drop by default. If your staff already call to remind patients, automated reminders free their time but we assume no drop, since staff calls did better in that trial.
  • Recall and referral outreach. If your staff don't make these calls today, each booking counts as a new visit: in one VoxHealth customer's referral campaigns, patients needed 1.8 attempts on average and 11% booked (8 of 73) [12]. If they do, we count only the staff time, about 3 minutes per attempt (estimate), not new visits.
  • Coming soon. Collect (billing calls) and Reconcile (payment posting) are not available yet and are left out of the totals.
  • Practice types. Each type loads typical starting numbers. Revenue per visit uses national survey means: primary care $186, pediatrics $169, psychiatry $159 per office visit (MEPS 2016) [9], and about $153 per veterinary visit (AVMA) [10]; dental visit value is an estimate. Call volume, appointments and no-show rates are estimates, with call volume kept near what we see in production (about 550 calls per location per month at a multi-location dermatology group [1]); published no-show averages run near 23% [11].
  • Cost. Phone from the VoxHealth price book (about 1.9 AI minutes per inbound call [1], 1 per outreach attempt), Verify $199 per location with 250 checks included and $3 per AI payer call, Connect $49 per location with 1,000 texts included. Onboarding and setup are not included.
  1. VoxHealth production data, a multi-location dermatology group, May to Sep 2026: about 1.9 AI minutes per call.
  2. VoxHealth outcome report, the same group, Jun to Jul 2026: about two thirds of calls handled without staff.
  3. 2024 CAQH Index: eligibility verification 16 min manual vs 4 electronic (dental 12 vs 4).
  4. BLS OEWS May 2025: medical secretaries mean $46,800 a year ($22.50/hr).
  5. BLS ECEC June 2026: wages are 70% of employer cost.
  6. Griffith KN, et al. Am J Manag Care 2019: 12.0% mean call abandonment across 285 VA facilities (252,145 calls).
  7. JAMA Network Open 2024: only 41.5% of 985 simulated-patient calls reached scheduling.
  8. Parikh A, et al. Am J Med 2010: no-shows 23.1% with no reminder, 17.3% with automated reminders, 13.6% with staff reminder calls.
  9. AHRQ MEPS Statistical Brief #517: expenses for office-based physician visits by specialty, 2016.
  10. AVMA / AAHA NEWStat: $1.9M revenue over 12.4K visits per practice.
  11. Dantas LF, et al. Health Policy 2018: review of 105 studies, average no-show rate about 23%.
  12. VoxHealth outbound campaign data, the same group, Aug to Sep 2026: 73 patients, 132 attempts, 8 booked.